Return and Refund Policy

Right to Return
As a customer, you have the right to return a product within 14 days of receiving it, provided the product has not been used or damaged. Returns are not accepted for products that have been used or damaged.

Return Procedure
To return a product, please contact us via email at art.luciiii@gmail.com, providing your order number and the reason for the return. The product must be returned in its original packaging. Please note that the customer is responsible for covering the shipping costs for returns.

Complaints
If you receive a damaged product or a product that does not match your order, you can request a replacement or a refund. In such cases, the return shipping costs will be covered by our business.

Refunds
Refunds will be issued in the same manner as the original payment, within 14 days of receiving the returned product.